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Come work for us.

Trapped Coquitlam – Real Life Room Escape Games is looking for two passionate, energetic and confident individuals with a strong background in customer service to join our team!

The positions will be part-time to start, but knock our socks off and show passion for the job and we’ll happily move you up to full-time hours. There is also the option to become a key holder, which comes with raise eligibility. Make it through your three month probation and you’ll also be eligible for our profit share program, which can offer a nice bonus each month.

Due to the nature of the business, late evenings and weekends are a MUST for availability. You must also have your own vehicle or use Uber to get you to and from work. You will be working until 1:30AM at times and public transit does not operate that late – we don’t want to keep your folks up until all hours of the night. 🙂

Job Description:

As a Game Master, you are the players guide in the escape room experience they’re about to enter. You’re a storyteller and trusted guide providing hints throughout their experience in the room. You will be responsible for game setup, taking reservations, processing payments, posting funny daily memes, keeping the facility clean and sanitized, and taking fabulous group photos and overall providing an amazing experience for our customers. If you check out our online reviews, you’ll see how much of an impact our team has on the player experience.

* For anyone with allergies: we use commercial cleaners constantly to sanitize, and one of our themes has hay on the floor, which you will be required to reset. Escapees vary in age and it can get very loud with excitement here! Please consider this when applying.

For all candidates, we request that you apply with a resume and intro detailing why you think you would make an epic game master. Modesty not required. 🙂 To get your intro started, let us know your favourite 1990’s/2000’s action flick and whether pineapple on a pizza is a deal breaker or not. The application form is just a single field below. Include the word pineapple in your response and it will show the rest of the fields. (And yes, we’re very serious about these questions! If you think this is stupid, then you probably aren’t a fit for our team. Only applicants who answer these questions will be considered). Good luck!

Part-time hours: 15-25 per week
Job Types: Part-time /w option to move to full-time.
Salary: From $16.75 per hour. If you show the right drive and responsibility we’ll definitely be interested in promoting you to be a key holder or assistant manager which includes raise eligibility and additional bonuses. Come join our amazing team!

COVID-19 considerations:
We have removed all mask requirements for the team at this time unless you’re sick, in which case we ask that you wear a mask while in the building. If the government institutes a mask mandate, or Covid spikes, we may re-introduce masking for staff. Please consider this before applying. Thank you!